About us | Currency:

FAQ

Where is your company located?
The Puzzle Poster is a part of Designomaten I/S and we are located in Aarhus, Denmark. Read more about us here.
Can you send me a printed version of the poster?
No, we only offer digital downloads at this time. If you prefer professional print we recommend taking the digital file to your local copy shop.
Which format is used for the digital file?
The posters are delivered as PDF-files. We recommend Adobe Acrobat Reader for viewing and printing the poster, but most PDF-readers will work.
How can I print my poster?
The easiest solution is to print it at home. We also recommend taking the digital file to a copy shop. Please note that you are not allowed to resell, redistribute or use the poster commercially without our agreement.
How do I print my poster at home?
We recommend using your computer and the free programme Adobe Acrobat Reader for printing your poster. Please note that we cannot assist you with computer-, phone and printer issues.
Can I get the poster in JPEG format?
We offer a PDF file in order to get the best possible quality. If you need another format, like JPEG we suggest using an online converter. Please note that converting the PDF to another format might result in a quality loss. In order to get the best print quality we recommend printing the PDF.
How long does it take for the poster to arrive?
It usually arrives within a few minutes. If not, please send us an email at info@thepuzzleposter.com.
What payment options do you accept?
We accept VISA, Maestro, Mastercard, PayPal and ApplePay
I am not satisfied with the product, what do I do?
Write us an email at info@thepuzzleposter.com to let us know about the problem.
I have more questions, how do I contact you?
Write us an email at info@thepuzzleposter.com.