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FAQ

Where is your company located?
The Puzzle Poster is a part of Designomaten I/S and we are located in Aarhus, Denmark.
Can I get a printed version of the poster?
No, we only offer digital downloads at this time. If you prefer professional print we recommend taking the digital file to your local print shop.
Which format is used for the digital file?
The posters are delivered as PDF-files. We recommend Adobe Reader for viewing the poster, but any PDF-reader will work.
How can I print my poster?
The easiest solution is to print it at home. We also recommend taking the digital file to a print shop. Please not that you are not allowed to resell, redistribute or use the poster commercially without our agreement.
How long does it take for the poster to arrive?
It usually arrives within a few minutes. If not, please send us an email at info@thepuzzleposter.com.
What payment options do you accept?
We accept all major debit and credit cards, including VISA, Mastercard and American Express.
I am not satisfied with the product, what do I do?
Write us an email at info@thepuzzleposter.com to let us know about the problem.
I have more questions, how do I contact you?
Write us an email at info@thepuzzleposter.com.